In the ever-changing world of exterior cleaning, professionals across New Zealand are grappling with a unique mix of operational, environmental, and public perception challenges. From unpredictable weather to water restrictions and inconsistent consumer understanding, the demands are many, especially for businesses servicing residential properties, commercial sites, schools, preschools, and healthcare facilities.
Here’s a look at the biggest obstacles the industry faces today, and how ECIA membership helps overcome them.
1. Water restrictions: Doing more with less
Water is central to exterior cleaning, but it’s also a finite resource. Auckland’s water restrictions in 2020 brought this to the forefront, requiring operators to innovate or risk losing work.
ECIA-accredited members like Blast Off Services (Auckland and Waikato) and JK Building Wash (South Island) lead the way in soft washing and low-water-use methods that reduce waste while still delivering powerful results. This ensures both environmental responsibility and year-round operational reliability.
2. Weather conditions: Safety and scheduling challenges
Exterior cleaners often work at heights or with heavy equipment, jobs that become hazardous during wet, windy, or icy conditions. This not only disrupts schedules but can increase risk to staff and property.
Why it matters: ECIA members follow a Code of Practice with embedded health and safety protocols, helping minimise these risks. Clients can be confident the work will be carried out safely, or responsibly rescheduled if weather poses a hazard.
3. Lack of public education: A hidden problem
One of the most persistent challenges is public understanding. Many property owners view exterior cleaning as purely aesthetic, when in fact, it plays a crucial role in asset protection, hygiene, and compliance with building material warranties.
Did you know?
- Homes and buildings near the coastal or geothermal zones require more frequent cleaning due to salt and mineral buildup.
- Mould, lichen, and moss thrive in damp, shaded areas and can cause damage if not addressed.
- Paint and roof warranties often specify that regular cleaning is required to remain valid.
That’s why ECIA members not only clean, but they also educate. Both JK Building Wash and Blast Off Services prioritise helping customers understand when, how, and why regular maintenance is key.
4. Competition from untrained operators
Because exterior cleaning has a low barrier to entry, many operators start businesses without proper training, insurance, or a health and safety plan. While this may result in lower pricing, it can lead to serious property damage or regulatory issues.
Hiring an ECIA-accredited cleaner gives clients assurance that:
- Operators are insured and compliant
- Safe, fit-for-purpose equipment is used
- Proper methods are followed to avoid surface damage or warranty voiding
5. Sustainability and runoff management
Unregulated use of chemicals can lead to runoff into stormwater drains, gardens, or nearby waterways, posing a serious risk to the environment.
ECIA members are trained to manage and contain runoff, using biodegradable detergents that align with councils’ environmental standards and clients’ sustainability values.
In summary: Knowledge and accountability are the key to cleaner, safer properties
The challenges facing exterior cleaners in New Zealand are real, but so is the progress being made by ECIA-accredited members.
If you want reliable, environmentally friendly, and warranty-compliant exterior cleaning for your home, school, clinic, or business, working with a member of the Exterior Cleaning Industry Association ensures quality, professionalism, and peace of mind.
For trusted, accredited services in Auckland, Waikato and Christchurch, contact:
- Blast Off Services (Greater Auckland and Waikato)
- JK Building Wash (South Island)
